Tom from SWISCO responded:
September 14, 2017
Here are some instructions: Gently pull the cord out and carefully place it under pressure in a vice (or use vice grips); be sure to wear safety glasses like our 75-078. Then, remove the old clip and replace it with a new one. Take note, though. If it's an older balance and the clip is worn, it's normally a sign to replace the balance soon.
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