House Doctors request

A contractor from Hanahan, SC says:
Hi I need to order 4 - S795-34 (34d) window balances with 15-179 pivot shoes.
I actually have the balances but with the incorrect pivot shoes. Do they need to be factory attached or can we attache them to the ones I previously purchased??
Thanks,
Jack
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Paul from SWISCO responded:

Thank you for posting, Jack. the correct balance for the 15-179 is Series 770-34 (34D) that has a diecast terminal clip at the end of the cord that slips under the die cast cut out at the top of the pivot shoe. We have some informative videos and media guides on this page for you to go through. 

How to replace a tilt-window channel balance.
How to replace a tilt-window channel balance.
VIDEO
WATCH >
How to Remove a Pivot Shoe (Cutout Method)
How to Remove a Pivot Shoe (Cutout Method)
VIDEO
WATCH >
How to remove window pivot shoes
How to remove window pivot shoes
VIDEO
WATCH >
Anatomy of a tilt window
Anatomy of a tilt window
VIDEO
WATCH >
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