Paul from SWISCO responded:
April 11, 2017
Hey, Jack. I'm confident we can help replace this balance, but it will need to be custom made. I would suggest our S795-32 channel balance, but with the top screw-on clip replaced with our 15-198 hook. I'm also not sure what size shoe you need. Look at our 15-195 and 15-194 and let me know which size is better. Finally, please tell me how many you need altogether and we can email you a price quote and custom order link.
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Paul from SWISCO responded:
May 3, 2017
Check out the video below. This features a different series, but the principle behind removal and re-installation is the same. Once you have the balance out, let me know the width of the shoe and we can work from there.
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Paul from SWISCO responded:
May 11, 2017
Great! Thanks for the update. I'll have someone email you a custom order link for 3 of these immediately. This link will contain a price quote, and will allow you to add the balances to your cart as if they were any other item. You can then check out as normal.
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Paul from SWISCO responded:
May 22, 2017
Glad to hear it worked! Can you confirm the stamp on the 28" long balances?
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Paul from SWISCO responded:
May 25, 2017
There should be a letter after the 28. That will indicate how strong the spring needs to be. If not, we will need to know the weight of the sash these balances support so we can calculate the spring strength.
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Tom from SWISCO responded:
June 7, 2017
Perfect! I'll send you a custom order link for 3 of these immediately.
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