How to tension 30" spiral balance

A handy person from TX says:
Hello,

Wondering how many clockwise turns I make to properly tension a 30" series 400 spiral balance, or is there some other way to know when it is properly tensioned? First time doing this repair.

Thanks
Profile picture of Paul
Paul from SWISCO responded:
Have someone hold up the sash as high as they can. Now you bring up the spiral as close as you can to the sash. Next, hook on the charging tool, our 75-004, and turn the spiral clockwise three turns. You should feel the tension building as you turn. Do both sides and try the sash. If it slides down, raise the sash and give it another turn. I hope you have found this information useful.
A handy person from TX says:
Thanks. When you say "bring up the spiral as close as you can to the sash", do you mean that I should push the spiral into the balance housing as far as I can without letting it spin, and then attach the tool for the turns?
Profile picture of Paul
Paul from SWISCO responded:
What I mean is this: bring the spiral up into the balance tube as close as you can. It will spin. It is then that you hook the tool on and give it three additional clockwise turns.
How to Identify a Replacement Spiral Balance
How to Identify a Replacement Spiral Balance
VIDEO
WATCH >
How to choose the proper spiral balance tip color
How to choose the proper spiral balance tip color
GUIDE
READ >
How to adjust a spiral balance on a non-tilt window
How to adjust a spiral balance on a non-tilt window
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.