
I need a new mortise lock for my ReliaBilt 311/312 door
Handy Person from Liberty Township, Ohio
Nov 26, 2017 10:48 am
The 2 point mortise lock on our door needs to be replaced. We've had this door for 3 years, and with the part the repair guys keep getting us from Lowe's this will be the 4th replacement. The screws on the handle are 4" apart, the screws on the faceplate are 11" apart (keeping the lock on the door), and 3" (keeping the faceplate on the lock). The door is fine, the handle is fine, but the lock needs to be replaced. You can see the top hook doesn't retract with the thumb switch. Do you need more pictures/ information? I didn't want to take the whole lock apart if I didn't need to, but I can if it helps.

7 Replies
Tom from SWISCO
Nov 29, 2017 10:51 am
If the mortise lock is all that's broken, then see our 82-265. This may work as a replacement. Look over our dimensions and see what you think.
Professional from CA
Nov 29, 2017 3:26 pm
You will very likely need a new keeper also.
The old one won't line up with 82-265.
The old one won't line up with 82-265.
Quick Learner from Missouri
Sep 8, 2023 1:11 pm
Need to replace this patio door lock
1 user uploaded image
Tom from SWISCO
Sep 11, 2023 2:29 pm
Hello! This appears to be a match for our 82-218 mortise lock. Look it over and let me know what you think, or if you had any questions. All orders can be placed directly on our site at your convenience.
Profile view of 82-218
Opposite side view 82-218
Home Owner from 32937
May 17, 2025 10:07 pm
We are in need of a whole door handle and lock kit that matches the picture above. It contains a double latch system. One with the lever and another for a key on the outside. White finish is needed. Thanks for your help!
3 user uploaded images
Tom from SWISCO
May 20, 2025 10:14 am
Hello! This handle set appears to be a match for our 82-086. Review its specs and see how well they line up.
Dimensions for 82-086
Dimensions for 82-086
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