I need help determining the series for this channel balance

Home Owner from PNW
Hello,
  The current channel balances I have are 20" from end to end of the metal. It is a non-tilt window and the stamp reads 1920. Based off of looking at the plastic fittings on each end it appears to me that this is a 20" series 378 channel balance but I could certainly be wrong. I have attached photos. Thanks for your help, your site is great!
 
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Bob
Bob from SWISCO
SWISCO
Expert

Hey there. This is either an S378-20, S380-20, or S385-20. These balances are all identical save for the 'depth' of the bottom nylon shoe, or the 'heel-to-toe' measurement. See below. Measure your old balance's shoe depth to see what matches best. In any event, for a stamp option choose 1920.

Comparison of the S378, S380 and S385 balance shoes.
Comparison of the S378, S380 and S385 balance shoes.

Home Owner from PNW
Thank you so much for the reply. I measured the shoe depth multiple times and I got 1 1/16th (my ruler does not have marks to the 32nd). I assume I should get the S385 since that 1 1/32 measurement is closer?
Bob
Bob from SWISCO
SWISCO
Expert

Yep. Sometimes these shoes can wear down a little from age. But in this case, if it's deeper than 1", then the Series 385 is the correct choice. Let us know if you have further questions.

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