I need the in between operator.

Quick Learner from New York

May 19, 2017 4:17 pm

I need the entry gard dyad window operator, but My window has a 5-1/2" outer arm. You have two versions.
One is only 3-15/16", and the other is 6-1/2". Do you have one for me?

4 Replies

Tom from SWISCO

May 23, 2017 1:41 pm

I'm not sure what it is you're looking at. Can you give me the SWISCO product code? Can you also show me a picture of your operator?

Quick Learner from Long Beach

Jun 1, 2017 3:10 pm

Attached photo. The following is list of all numbers I can see in the piece:

TRUTH. 30985 (On 5 1/2" arm)
503 (on back of 5 1/2" arm)

31504. 31568. (On piece attached to arm)
EntryGard. TRUTH

All the numbers are etched on different parts of the arm piece. Some appear to be xxx out.

Tom from SWISCO

Jun 6, 2017 10:52 am

I'm afraid we don't have a version of this operator with a 5-1/2" arm. Can you confirm the size? If it is 5-1/2", you will need to reuse that arm by drill it off, then installing it on an operator like our 39-035 with a 62-014 rivet. You will also have to drill the arm off the 39-035 off beforehand, of course.