I need to identify what parts I need, please.

A home owner from Charlotte, NC says:
The windows are 19 years old and the majority of them have at least one side broken and it seems to be in the same area. I have no idea from your parts pictures exactly what parts I need. Thanks for your help.
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Paul from SWISCO responded:

Let's start with your balance. Our Series 600 spiral balance should work well as a replacement. If you are looking to replace them, we would need for you to get back to us with the tube length. Since you hardware parts are on the older side, you may also want to consider going with our 75-006 charging tool to help assist in the installation of the new balances. We placed some media guides on this page that shows you how to do that. Moving on to your pivot shoe, take a look at our 15-046. Review our measurements and see if they are compatible with yours. We have known this size pivot shoe to be very popular in the vinyl window business. We also placed some media guides on this page that can help you with your pivot shoe.

How to Replace a Window Tilt Latch
How to Replace a Window Tilt Latch
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Anatomy of a tilt window
Anatomy of a tilt window
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How to Replace Damaged Pivot bars
How to Replace Damaged Pivot bars
VIDEO
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How to replace a tilt window spiral balance.
How to replace a tilt window spiral balance.
VIDEO
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How to Remove a Pivot Shoe (Cutout Method)
How to Remove a Pivot Shoe (Cutout Method)
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Swisco's 15-046 Pivot Lock Shoe
Swisco's 15-046 Pivot Lock Shoe
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How to remove window pivot shoes
How to remove window pivot shoes
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Styles of Tilt Window Latches
Styles of Tilt Window Latches
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How to adjust a spiral balance on a tilt window
How to adjust a spiral balance on a tilt window
GUIDE
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