Hello, and really grateful for this feature you have (even if it doesn't work for me!). Most of my windows sag badly. I tried tightening the a screw I saw in the shoe (I think it's called) but it didn't seem to help. I'm generally not too handy but I thought I'd look into this before I called someone...because I'm also not very rich. I have what I think are PlyGem Pro Series 300DH windows. The one screenshot I included is a now discontinued part that that turned up in a Google search. The other is a photo of one of my windows. The windows are large double hung: approx 38"x74".I'd be grateful for any info you might be able to provide.
Best,
Matt
I think I need new window balances...noit sure
Home Owner from Mars Hill, NC
Oct 30, 2024 2:51 pm
2 user uploaded images
2 Replies
Emily from SWISCO
Nov 4, 2024 12:24 pm
Hi there Matt.
Thanks for reaching out to us. I'm afraid we can only help with the friction shoe which resembles the 15-104. Unfortunately, we can't help with the spring balances. Is this a vinyl window? If so, you'll have to contact the original manufacturer of the window. If it's wood, contacting a local mill work would be your best bet. I am very sorry that we can't be of more help with this repair but please let us know if you have any other hardware questions.
Profile view of 15-104
Face view of 15-104
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