INSUL-SASH WINDOWS

A home owner from CT says:
THESE WINDOWS HAVE BEEN IN THE HOUSE SINCE 1996 SINCE WE MOVED IN. THIS FIRST PICTURE IS THE PART THAT WE NEED. THIS PART IS STILL WORKING IN THE WINDOW. I WILL SEND YOU THREE OTHER PICTURES OF THE WINDOW WITH THE BROKEN PART. YOU SHOULD NOW HAVE FOUR SHOTS OF THE PARTS...THE FIRST IS WORKING THE LAST THREE ARE NOT. HOPEFULLY YOU CAN SEND US THE REQUIRED PARTS.
User submitted photos of a window balance.
Profile picture of Paul
Paul from SWISCO responded:
The broken pivot shoe looks like our 15-046. I recommend that you compare your dimensions to our own to ensure that they match. If you also need the balance, consider our Series 600 5/8" tilt balance.
A home owner from Colchester, CT says:
I need to locate on your website the Series 600 5/8 inch tilt balance. I found the 15-046 part that we need along with the proper tool but cannot find the above-mentioned tilt balance. Can someone direct me.

Thank you,

Kathleen
Profile picture of Tom
Tom from SWISCO responded:
Did you click on the link in the above post? That will take you right to the desired page.
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 4-7 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at 856-317-6263 or at help@swisco.com.