Identify Channel Balance : SWISCO.com

Home Owner from San Ramon, California

Nov 7, 2024 6:16 pm

27 4 LP Caldwell; 28" long.

Needing help identifying the appropriate replacement balances - will need 2 pair. This is a non-tilt window.

Thank you!!!

4 user uploaded images

6 Replies

Emily from SWISCO

Nov 8, 2024 12:58 pm

Hey there!

Thank you for reaching out to us. Before we recommend anything, can you us a photo of the inside of the balance's metal channel where the innerspring connects to the pulley mechanism? That'd be located in the middle of the channel.

Home Owner from San Ramon, California

Nov 8, 2024 1:14 pm

attaching photo of inner channel (1/2").

1 user uploaded image

Emily from SWISCO

Nov 8, 2024 1:39 pm

Thanks so much! My recommendation is either the S380-28 or S385-28 with the 2740 stamp option. The difference between these two parts is the depth of the bottom shoe so you'll have to measure as shown below.

I'm here if you have any questions!

Comparison of the S378, S380 and S385 balance shoes.

Home Owner from San Ramon, California

Nov 8, 2024 5:19 pm

Brilliant - thank you!!

Emily from SWISCO

Nov 11, 2024 8:03 am

No problem! Happy that we could assist with your repair.