Identify Channel Balance

Home Owner from San Ramon, California
Nov 7, 2024 6:16 pm
27 4 LP Caldwell; 28" long.

Needing help identifying the appropriate replacement balances - will need 2 pair. This is a non-tilt window.

Thank you!!!
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Emily
Emily from SWISCO
Nov 8, 2024 12:58 pm
SWISCO
EXPERT

Hey there!

Thank you for reaching out to us. Before we recommend anything, can you us a photo of the inside of the balance's metal channel where the innerspring connects to the pulley mechanism? That'd be located in the middle of the channel.

Home Owner from San Ramon, California
Nov 8, 2024 1:14 pm
attaching photo of inner channel (1/2").
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Emily
Emily from SWISCO
Nov 8, 2024 1:39 pm
SWISCO
EXPERT

Thanks so much! My recommendation is either the S380-28 or S385-28 with the 2740 stamp option. The difference between these two parts is the depth of the bottom shoe so you'll have to measure as shown below.

I'm here if you have any questions! 

Comparison of the S380 and S385 balance shoes.
Comparison of the S380 and S385 balance shoes.

Home Owner from San Ramon, California
Nov 8, 2024 5:19 pm
Brilliant - thank you!!
Emily
Emily from SWISCO
Nov 11, 2024 8:03 am
SWISCO
EXPERT

No problem! Happy that we could assist with your repair. 

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Products and resources found in this discussion
28" Series 380 Channel Balance
28" Series 380 Channel Balance
S380-28
$10.97
28" Series 385 Channel Balance
28" Series 385 Channel Balance
S385-28
$10.97
How to replace a non-tilt channel balance
How to replace a non-tilt channel balance
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Choosing a Non-tilt Channel Balance: What Will We Need?
Choosing a Non-tilt Channel Balance: What Will We Need?
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How to Replace a Non-Tilt Channel Balance
How to Replace a Non-Tilt Channel Balance
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How to Repair a Jammed Window
How to Repair a Jammed Window
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How to Identify Replacement Channel Balances
How to Identify Replacement Channel Balances
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