Identifying the Correct Balance

A home owner from USA says:

I have a 27-4 Ed Caldwell balance that I need to replace. From your website, I think I need the 385 in a 28
User submitted photos of a window balance.
Profile picture of Paul
Paul from SWISCO responded:
I agree, this closely resembles our S385-28 channel balance. I would also recommend a 2740 option.
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