Bob from SWISCO responded:
May 4, 2021
Sorry to hear the Series 380 did not work for you. Looking at your shoe, I think you might need one with a 7/8" depth, such as our 15-029. Look it over to confirm. Now, none of our stock balances use this shoe, but we can provide balances for you that use it via a custom order. I'm sending you an email with a custom link to order ten(10) 29" balances, stamped 2850, with the 19-005 Top and 15-029 Bottom attached. If that all seems right to you, or if you have any questions, let me know before ordering. If you wish to return the Series 380 balances you purchased, see our Return Policy here. |