Im looking for this replacement part

A home owner from Rockton PA says:
October 22, 2019

Im looking for this replacement part for vinyl double hung tilt-in RSVP window, the part itself is 1 and 1/4 wide and 3 and 5/8 long, the spring is 3/8 ...there is no weight number anywhere on any part :( ....so i dont have a clue....pwease help!

Thanks

Kim 

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Casey from SWISCO responded:
October 23, 2019

Hi Kim, 

We'd be happy to research a replacement for you. We'll just need to see a picture of the metal coil that fits inside the housing in your pictures, as well as the pivot shoe that fits below the housing in your window. Review our video below for help with the removal process. Thank you!
A home owner from Rockton PA says:
October 23, 2019

here are some more pics, all i found on the coil was the letter H...but i weighed the window while i had it out and its right around 23 pounds...need more info just let me know!! Thanks so much!!

Kim

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Casey from SWISCO responded:
October 25, 2019

Thank you for the extra photos, Kim. For your coil balance shoe, see our 15-175. These can be used with the Series 152 coil springs which look very close to yours. Particularly, the S152-6 can be used in place of your coil springs. Look over both parts that were mentioned and let us know if you have any other questions. 
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