Bob from SWISCO responded:
July 18, 2019
Thanks for writing in. I'm afraid we don't sell the Series 140 separately. It sounds like the S140-6 may not be the right choice for your window, since it keeps breaking. Could we see the original coil balance that was installed for this window? I think there's a good chance you need a different coil spring system. Many thanks. |
Bob from SWISCO responded:
July 22, 2019
OK, so let's try two things here: 1) Can you weigh the window sash with the coil balances you're trying to replace? That will help us determine what the right spring weight is (in other words, if you need something stronger than the S140-6). 2) Can you show us a picture of one of the coil balance systems, including the pivot shoe, from one of the other windows? Though this won't guarantee for sure what you need for the window in question, it could help confirm whether the Series 140 is indeed the right choice. Many thanks. |
Bob from SWISCO responded:
July 29, 2019
I'm afraid your photo didn't come through. However if your sash is 10.1 pounds then you want our S140-5. Two of these can carry sash weights weighing 9 through 10.99 pounds. |
Bob from SWISCO responded:
July 30, 2019
Our pleasure! Let us know if you have any other questions. And many thanks for considering our business, we appreciate it! |