Is the 21" SERIES 380 CHANNEL BALANCE correct replacement part

Home Owner from Oregon
The attach pictures are what I have currently. No brand indicated. Just "20 4 OJ" stamped on the metal. My window balances are 21? long metal channels with 1/2" widths.

Is your 21" SERIES 380 CHANNEL BALANCE the correct replacement part for my existing balance?
Need to confirm before I order a bunch.

Thank you.
Andy
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4 Replies
Tom
Tom from SWISCO
SWISCO
Expert

Thanks for posting, Andy! Looks like you already did most of the work for us. Now, our S380-21 balance is definitely a possibility, but so is our S385-21. The only difference between these two parts is the depth of the bottom shoe. The S380-21 comes with the 1" deep 15-005, while the S385-21 comes with the 1-3/32" deep 15-004. You'll have to measure your shoe as carefully as you can to determine the best option. Make sure to account for wear, too; what that means is that your shoe's depth may be a hair less than what it was originally.

Home Owner from Oregon
Thank you for verifying. Is this the shoes measurement you're referring to? If it is, it looks like 1-3/32" deep. If that's correct, is the S385-21 with 1-3/32" deep 15-004 the item I should order?
1 user uploaded image
Tom
Tom from SWISCO
SWISCO
Expert

Yep! That's exactly the right measurement, and I agree that it's almost certainly the 15-004. I think our S385-21 is the way to go.

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