Jordan Window replacement parts

A quick learner from northwest panhandle of Florida says:
34 w x 36 h edge to edge of metal frame for removable bottom, double pane, single hung window

first two photos are bottom guide
User submitted photos of a window balance.
Profile picture of Paul
Paul from SWISCO responded:
Thank you for posting. We might be able to find this balance, though I suspect yours is custom made. Can you tell me if the top and bottom sash are equal in height? Can you also give me the weight of the window sash? Finally, I will need to know the depth of your shoe. See our 15-001 for an example; the depth for this shoe is 1-1/8". What is that same measurement on yours?
Detail of 15-001
A quick learner says:
I am currently out of town for the week, so will get the information you need to you next Monday. However, I do not think the windows are custom. I will upload a photo of the window when I get back home.
A quick learner from northwest florida says:
depth of the shoe is 1-1/8th inch
weighs 30lbs
sashes are equal height

broke left clip taking window out again. it measures 1-1/4 inch high by 1/4 inch wide
Profile picture of Paul
Paul from SWISCO responded:
Thank you! I recommend that you look at our S390-34 channel balance with a 3350 option. Two of these balances with that option can hold a window sash weight of 28 through 32 pounds. As for the take out clip, see our 16-002. Review this hardware and let me know what you think.
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