KK window cranks - : SWISCO.com

Quick Learner

Aug 26, 2022 2:15 am

Hello, we have four cranks that aren't working and we've identified them as KK brand - Is this something you can assist us with?

7 Replies

Lauren from SWISCO

Aug 29, 2022 8:38 am

Hello, thank you for posting,

To further review, we will need additional pictures of the window open where we can see a bird's eye view of the full operator and arm attachment(s). Thank you!

Quick Learner

Aug 29, 2022 3:29 pm

Thank you, I will send over additional photos.

Quick Learner

Aug 29, 2022 6:57 pm

Hello, attached are two photos of the arm and the window open with operator. Let me know if you need more. I also have a video.

Lauren from SWISCO

Aug 30, 2022 8:02 am

Thank you for the additional pictures,

Please start with reviewing the dimensions of the 39-031 and 39-032 or 39-155 and 39-156 operators to see how they compare to your original. The difference between these two styles is the length of the short link arm. Let us know if you have any additional questions!

Quick Learner

Aug 30, 2022 4:58 pm

Hi Lauren, thanks so much. Let me know which arm we need to measure.

Lauren from SWISCO

Aug 31, 2022 7:48 am

Hello,

Please measure as shown below:

39-031 and 39-032

Dimensions for 39-031

39-155 and 39-156

Dimensions for 39-155

Once you determine which style your window uses, you will also need to review the orientation of the arms and gear to choose the correct operator. Let me know if you have any additional questions.