Lock ID : SWISCO.com

Landlord from Derby, NY

Nov 4, 2021 12:36 pm

Hi, I have two of these crank type windows, not sure what kind they are, which where here in my townhouse when I moved in in 2013. Each window now has one white broken window latch at this point, which I am trying to order replacement pieces for. I can see 21328A on this piece as well as 45189 2 and the manufacture says TRUTH. I think I will need new keepers as the broken plastic inside pieces are white, can you assist?

3 user uploaded images

9 Replies

Casey from SWISCO

Nov 8, 2021 10:43 am

Hello,

Take a look and compare the non-handed 38-144 sash lock, which uses the 38-276 and 38-277 handed keepers, to your original hardware. Thank you!

Handy Person from MILWAUKEE, WI

Oct 10, 2023 3:57 pm

I live in a condo and need to replace a broken latch, looking for the correct replacement. Number inside 45189 and a 2 under that and says Truth. It seems to be white in color.

Casey from SWISCO

Oct 10, 2023 4:06 pm

Hello,

The product number you provided matches the post shown above but we would need to see photos of your original lock to confirm if the 38-144 that we recommended could work for you as well.

Handy Person from MILWAUKEE, WI

Oct 10, 2023 5:58 pm

Here are the photos to confirm. Thank you for your assistance.

2 user uploaded images

Casey from SWISCO

Oct 11, 2023 8:50 am

Thanks for getting back to us. Your lock does look like a match to the 38-144. You'll just need to confirm that the dimensions and plastic insert shown below match your assembly.

Alternate image for 38-144

Alternate view of 38-144

Handy Person from MILWAUKEE, WI

Oct 11, 2023 11:41 am

Thank you for your reply. The plastic assembly broke into pieces with the one I need to replace. Just to confirm I am sending a photo of the plastic assembly from another lock from the same window.

1 user uploaded image

Casey from SWISCO

Oct 11, 2023 11:46 am

Yes, the 38-144 would be our best match for your lock assembly as long as the dimensions match up to yours.

Handy Person from MILWAUKEE, WI

Oct 11, 2023 1:56 pm

Yes, the dimensions match up.
Thank you for your kind assistance.
Order placed.
Best regards