Hi, I have two of these crank type windows, not sure what kind they are, which where here in my townhouse when I moved in in 2013. Each window now has one white broken window latch at this point, which I am trying to order replacement pieces for. I can see 21328A on this piece as well as 45189 2 and the manufacture says TRUTH. I think I will need new keepers as the broken plastic inside pieces are white, can you assist?
Casey from SWISCO responded:
November 8, 2021
Hello,
Take a look and compare the non-handed 38-144 sash lock, which uses the 38-276 and 38-277 handed keepers, to your original hardware. Thank you!
A handy person from MILWAUKEE, WI says:
October 10, 2023
I live in a condo and need to replace a broken latch, looking for the correct replacement. Number inside 45189 and a 2 under that and says Truth. It seems to be white in color.
Casey from SWISCO responded:
October 10, 2023
Hello,
The product number you provided matches the post shown above but we would need to see photos of your original lock to confirm if the 38-144 that we recommended could work for you as well.
A handy person from MILWAUKEE, WI says:
October 10, 2023
Here are the photos to confirm. Thank you for your assistance.
Casey from SWISCO responded:
October 11, 2023
Thanks for getting back to us. Your lock does look like a match to the 38-144. You'll just need to confirm that the dimensions and plastic insert shown below match your assembly.
Alternate image for 38-144
Alternate view of 38-144
A handy person from MILWAUKEE, WI says:
October 11, 2023
Thank you for your reply. The plastic assembly broke into pieces with the one I need to replace. Just to confirm I am sending a photo of the plastic assembly from another lock from the same window.
Casey from SWISCO responded:
October 11, 2023
Yes, the 38-144 would be our best match for your lock assembly as long as the dimensions match up to yours.
A handy person from MILWAUKEE, WI says:
October 11, 2023
Yes, the dimensions match up. Thank you for your kind assistance. Order placed. Best regards
