Lock shoe broke and i need to find correct replacement

Quick Learner from North Carolina

Jan 22, 2024 5:17 pm

One of the lock shoes broke on one of my windows and i need to find a replacement.I thought i found the right one but it didn't work. Any help would be appreciated.I took a picture of each side of the window for reference and a picture of the sticker from the top of the window.

3 user uploaded images

5 Replies

Emily from SWISCO

Jan 23, 2024 8:23 am

Hello there!

Thank you for reaching out to us. We should be able to help with this. We'll just need more information as your pivot shoe is too obscured to identify. Can you remove an undamaged one and show us some photos? The written-out thickness and width would also be an immense help.

Quick Learner from North Carolina

Oct 18, 2024 4:00 pm

The thickness is 9/16, the width is 1 inch i think.

2 user uploaded images

Quick Learner from North Carolina

Oct 18, 2024 4:02 pm

I ordered part 15-129 from you guys but it was just a little too wide to fit into window sill.

Emily from SWISCO

Oct 21, 2024 9:20 am

We're happy to ID what you may need but I'm afraid your pivot shoe is too damaged. Can we see one in good condition removed from the window?

Our return policy can also be found here.