Locking mechanism : SWISCO.com

Quick Learner from Tennessee

Nov 17, 2025 3:32 pm

I ordered this bracket doesn't fit. I don't know if I need a whole handle to make it fit. The bracket I ordered is the correct length but has some other features my bracket doesn't have. Like the new one has a plunger in the front.

don't have something that will work or how to make this work?

2 user uploaded images

6 Replies

Jasmine from SWISCO

Nov 18, 2025 12:29 pm

Thanks for reaching out! Your mortise lock appears to be missing its faceplate. Would you possibly still have this part? It is important for how the lock installs to the door and ensuring the dimensions are accurate.

Please let me know if you have any other questions you might have!

Quick Learner from Tennessee

Nov 19, 2025 10:01 am

I do have the face plate . Providing a side by side photo on what I have and what ordered.
The original is on the right

1 user uploaded image

Jasmine from SWISCO

Nov 19, 2025 11:12 am

Thanks for the additional photos. Since your lock has a faceplate, you'll need the 82-265 Multi-Point Mortise Lock. Your existing keeper may not be compatible with it, so you may also need the 82-249 Sliding Glass Door Multi-Point Keeper.