31 3 Channel Balancer in Photos

The nylon wire has popped in a couple of my balancers, so I would like to replace them; however, I don't know the part number of either the wire (assuming it's field-replaceable) or the whole balancer assembly. I also need the clip in the window channel that can be seen in image 6024 attached (maybe it comes with the balancer assembly?). Finally, I'm confused about the marking seen in image 6020. The "31" would indicate to me the length of the balancer, but as you can see in image 6019, its length is 32 inches.
Thanks in advance for your assistance.




Hello,
Unfortunately, the cord cannot be replaced and it should not be attempted since the balance is under considerable tension, which can lead to injury or further damage. With this combination of attachments, you could have either an S380-32 or S385-32 channel balance. You’ll need to measure as shown below. The Series 380 has a 1" bottom attachment, and the Series 385 has a 1-3/32" attachment.
As you've already deduced, you'll also need 3130 spring strength options for your 32" replacement balances. Thank you and let us know if you have any other questions or concerns.


Though I want to be exact, my guess is that it's better to err with a smaller attachment than a larger one, but I could be wrong.
Thanks!



The shoe wing does need to be included in your measurement since the entire shoe needs to fit inside the window channel. If your shoe is measuring more than 1", you'll most likely need the S385 since the shoe can wear down a bit over time with normal use. If you want to be sure, you can remove another balance to confirm the shoe measurement.

I'll definitely be using Swisco for all of my future purchases!
Regards,
Jerry



Hi Jerry!
I'm happy to hear that your repair went without a hitch. Please let us know if you need anything else.