Jasmine from SWISCO responded:
February 1, 2023
Thanks for writing in! Given the stamp, I believe the length of your metal channel to be 21". You'll want to be sure to double check that before making your purchase. I recommend either our S380-21 or S385-21 channel balance with a 2020 stamp. To confirm which balance is the correct replacement, you'll need to confirm the depth of your bottom shoe. You may use the diagram below for reference. Comparison of the S380 and S385 balance shoes.
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Jasmine from SWISCO responded:
February 13, 2023
Yes, we do! When checking out, you'll see a drop-down list where you'll be able to change the country to Japan. If you have any trouble, you may call our customer service team to assist with placing the order, (888) 991-1929. |