Looking for correct balance

A quick learner from Orange, CA says:
Can you please confirm which balance I should use as a replacement?
Thumbnail of the uploaded file named A870DBCF-2F59-43D4-98CA-F82B549C246B.jpeg
Thumbnail of the uploaded file named CA81B816-2CD4-45BA-935C-BD978543DE9A.jpeg
Thumbnail of the uploaded file named E10A8FBB-9BA8-4DE0-A24D-11CFC08C013E.jpeg
Thumbnail of the uploaded file named A9E3E38D-2DC3-4B08-A863-86E605D83165.jpeg
Thumbnail of the uploaded file named 390256F4-E447-454F-BD81-36956EC110F6.jpeg
A quick learner from Orange, CA says:
21 inches long
Profile picture of Tom
Tom from SWISCO responded:
Based on your photos, you have either our S380-21 or S385-21. The only difference between them is the size of the bottom fitting, which is indicated on their respective store pages. You'll need to measure your bottom fitting to confirm which one is the better match.
Comparison of the S380 and S385 balance shoes.
Comparison of the S380 and S385 balance shoes.
How to Replace a Non-Tilt Channel Balance
How to Replace a Non-Tilt Channel Balance
VIDEO
WATCH >
How to Repair a Jammed Window
How to Repair a Jammed Window
VIDEO
WATCH >
How to Identify Replacement Channel Balances
How to Identify Replacement Channel Balances
VIDEO
WATCH >
How to replace a non-tilt channel balance
How to replace a non-tilt channel balance
GUIDE
READ >
Choosing a Non-tilt Channel Balance: What Will We Need?
Choosing a Non-tilt Channel Balance: What Will We Need?
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.