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Hello there!
Thanks for reaching out to us. Can you show us a photo of your pivot shoe? If we can identify the pivot shoe, that will tell us the coils and coil supports that you'll need.
Thank you!





Thank you for the additional photos! I recommend you have a look at the Series 140. If the specifications align, you can use the S140-9. One of these on each side of the window will support a sash weighing 17-18.99 pounds. Special tools aren't needed but if your windows lack a cut-out to remove the hardware then you will have to make your own as shown in the video below.




We appreciate your business! Let us know if you need anything else and we'd be happy to assist.