Tom from SWISCO responded:
June 11, 2020
Looks like you need a new pivot shoe and pivot bar. We can help with both, though we need more information. Please remove an undamaged version of both the pivot shoe and pivot bar from the window so that we can see what they look like, whole and without obstruction. For the pivot shoe, I will additionally need to know its thickness. For the pivot bar, I need to know the distance between the center of the first screw hole and the front tip. |
Tom from SWISCO responded:
June 16, 2020
Hello! It looks like you did my work for me. I totally agree with your picks and I think they'll work well for your window. |
Tom from SWISCO responded:
June 29, 2020
I think I understand what you're saying. Can you confirm the dimensions of your old pivot shoe? It sounds like it might not be 1/2" thick after all. |
Paul from SWISCO responded:
July 7, 2020
Thanks for waiting while we looked into this. I recommend looking at our 15-154 pivot shoe. This has a similar recess to your shoe and may be an applicable replacement option. |