Looking for replacement channel balances

A landlord from Broomfield, CO says:
August 17, 2022
I am looking for channel balances for windows that were installed in around 2001. They measure 29" and some of the markings are "01A DB 28 HD" and "Db 102 28 REC". Both of these were on adjacent windows of the same size. Thank you!
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Tom from SWISCO responded:
August 19, 2022

Hello! Looks like you have ribbed-type channel balances for a tilt window. We should be able to supply these, but before I say anything for sure I will need a clear picture of the shoe that was at the end of the cord. I don't see that in any of your photos. It seems to have broken off. Is that something you could get for me? It is an essential detail.
A landlord from Broomfield, CO says:
August 19, 2022
Thank you for the reply Tom! Attached are a few more photos of the shoe and where it connects to the window. The shoe seems to fit pretty tight in the window track, I had to pry one out to get a good photo. Are those intended to be removed and replaced with the new balance, or does the new balance just attach to the existing shoes? It was just attached to the string.
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Tom from SWISCO responded:
August 22, 2022

Perfect, that's precisely what I needed to see. Looking at these photos I am confident that our Series 751 channel balance is what you need to repair your window. This has the same 15-014 shoe at the bottom that you show here and should be fully compatible with your existing pivot hardware.

To answer your question, these shoes are meant to be replaced with the balance. They can theoretically be reused since they just tie to the end of the cord, but since our balances come with them anyway there's no need to.
29" Series 751 Channel Balance
29" Series 751 Channel Balance
S751-29
$11.73
How to install a ribbed tilt channel balance with knife lock shoe
How to install a ribbed tilt channel balance with knife lock shoe
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