Looking to get this replaced

Home Owner from South Carolina
I noticed the window metal spring wasn't working on one side when I looked closer I saw this plastic round piece was broken and the metal cam was stuck in the window. Can you help me order some new parts please.
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Casey
Casey from SWISCO
SWISCO
Expert

It looks like you're showing us a portion of a Series 795 channel balance. This comes assembled with a 15-195 T-lock balance shoe, but it can be replaced with our other T-lock shoes we offer depending on the measurements of your shoe. We will need for you to get back to us showing a photo of the complete balance, along with the length measurement, and the stamping on the balance. From there, we can get back to you with more information. 

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