MI windows - coil balance keeps breaking

A handy person from Mantua, New Jersey says:
December 15, 2020
We have 1 window that we use constantly, even in the winter. The coil balance snaps on one side and then the other. The coil is stamped with 6AP and I've attached pictures of one of the other window balances that is still together.
I have been looking at your website and think I need the 6 lb coil balance. My question is, does the plastic housing come apart and your able to put the coil inside without it springing open? None of the plastic parts are broken and we can get the balances out with no problem.
Thumbnail of the uploaded file named broken balances.JPG
Thumbnail of the uploaded file named left balance.JPG
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Casey from SWISCO responded:
December 16, 2020

Hello,

Your assembly looks like our S161-06, which you should be able to snap apart and replace the S180-6 coil springs before snapping the housing back together. Please let us know if you have any other questions!
A handy person from Mantua, New Jersey says:
December 17, 2020
Thanks! Placed my order for 2 assembly's. Appreciate the quick response!
6 lbs Series 180 Coil Balance
6 lbs Series 180 Coil Balance
S180-06
$4.45
6 lbs Series 161 Roller-Tilt
6 lbs Series 161 Roller-Tilt
S161-06
$6.15
How to Replace a Triple Coil Balance System
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