Tom from SWISCO responded:
August 18, 2017
I have to admit, I'm a little confused. When you say track, what do you mean? Are you referring to the "jamb liner", the vinyl side piece that the plastic shoe (with the metal piece attached) slides into? If so, we can't replace it, so you would need to contact the original window manufacturer.
We can certainly help with the shoe, though. It looks like our 15-177, which is popularly used with the Series 152 coil balance. If you need a balance, you'll have to check the old coil for a stamp indicating which Series 152 balance to buy. |