MW sash balance

Question

This is a MW window.  I'm not sure if the balance can be removed or repaired or even if the balance replacement is available.   I can take more/better pictures if needed.  I've never repaired a window before but I am somewhat handy and am willing to do the work.

Paul · Accepted Answer

Greetings. You have a wood sash window with vinyl jamb liners. We can only supply the nylon friction shoe, the 15-104, that connects to the spring. If you need to replace the springs, then you will need new complete jamb liners--I am afraid we do not carry these. You would need to contact a mill work in your area for assistance.

To remove the jamb liners, first tilt in the sashes and twist to remove them. The jamb liners are held in by the pressure of the sashes, so once you remove the sashes, you can carefully pull them from the wood frame. With the jamb liner out you can slide out the 15-104 nylon friction guide and spring from the track.