Malta windows broke

Quick Learner from hackettstown nj
I have the same malta windows in my house as I post D51793 that need to be fixed.I have a couple of questions. I have half of the windows that have the glass dimension of 31" wide and 23 1/2" high and half 31" wide by 36 " high. Which balance would I use for the larger windows. Also I dont want to use the plastic pivots 15-159. these pivots break too easily. Is there another pivot I could use? Where would I attach the new pivot to the window for the new balances. The originals were attach in the middle
8 Replies
Paul
Paul from SWISCO
SWISCO
Expert

Thanks for contacting us. To convert your balances to the same typed that the customer from D51793 used, you will need a S750-24 channel balance with a 23HD stamp for the 32" x 23.5" window. For the 32" x 36" window, you will need a 36" version of this balance which will have to be custom made. I would be happy to do this for you, but I would need to know how many you need.

You can re-use your old "S" clips, or you can consider our 19-029 or 19-030. As for the tilt pin, see our 20-016.

Quick Learner from hackettstown NJ

I want to order one set for the 31" wide and 23 1/2" high to see how they work with my windows before I order for all the windows. The S750-24 channel balance with a 23HD stamp show online as out of stock. When do you expect to have these in stock

thanks for your help.

Paul
Paul from SWISCO
SWISCO
Expert
Great! We actually just got these in stock. You should be able to get these now any time you wish. Thank you for ordering with us, and please let me know how they work out.
Quick Learner from hackettstown NJ
I received the balances and pivots but do not understand how the pivots connect to the balance the shoe at the bottom of the balance looks different from the picture on the site. I attached pictures can you clarify if these are correct
User submitted photos of a window balance.
Paul
Paul from SWISCO
SWISCO
Expert
Yep, these parts look right. The 20-016 pin will press down on the metal fork of the 15-014 shoe and release it to slide up and down. Look at our video to get an idea of what I'm talking about.
Quick Learner from hackettstown NJ
Should the pivot pin be attached at the bottom of window?
Paul
Paul from SWISCO
SWISCO
Expert
Yes, the pivot pin installs at the bottom of the sash where your old one was.
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