Mechanism Crank Inoperative

A handy person from New Hampshire says:

July 23, 2019

My window is ~16 years old, a Norco Windows, D series Clad Case/Awn, 076-N-330 is inoperative. The mechanism inside the crank box is stripped. I have removed the crank handle and tried to rotate the crank mechanism and it will not work. We need a new crank box. I have a handy man who can assist me installing the part. Please advise how I can purchase one and have it shipped.

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Bob from SWISCO responded:

July 29, 2019

Thanks for writing in. This might be our 39-027E and 39-028E, but I can't be certain from seeing your operator still installed. Look over the dimensions; if they don't match, let us see your operator out of the window.

Ellipse Style Single Arm Operator, 9-1/2"

39-027E

$20.70

Ellipse Style Single Arm Operator, 9-1/2"

39-028E

$20.70

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