Milgard Window 21" channel balancer

Based on your photos, I believe you have either our S380-21, which has a 1" deep shoe, or the S385-21, which has a 1-3/32" deep shoe. You'll have to measure your shoe to confirm the best choice. I know it doesn't seem like a big difference, but it is important.

I'm sorry, I don't understand your question. Your balance has two nylon fittings, one installed at the top and another at the bottom. We call the bottom one a "shoe." You need to measure yours and then refer to the dimensions we show for the two products I recommended to decide which is a better match.

These photos help confirm that you definitely have one of the two balances I mentioned earlier, but the shoe measurement you gave is not the depth. I recommend carefully looking over the dimensions we show on the store page for each balance to get a good idea of exactly what measurement you need to compare. We have detailed dimensions that you can use as a reference.

Thanks, Cynthia. I'm afraid that we don't have a shoe that measures 1-1/32" deep. It's possible that yours was once 1-3/32" deep and wore down over time due to wear. If so, you'd want our S385-21 channel balance.

If you remeasure it and think it might actually be 1" deep, though, then the S380-21 is a better choice. I'm personally leaning more towards the first option, but the final decision is ultimately yours.

Hey, Cynthia. I cannot place an order for you here, but you can place an order directly from our site at your convenience. 

Thanks for considering us! Please let me know if you had any other questions.