Paul from SWISCO responded:
September 10, 2019
I am sorry to hear that you are having trouble uploading photos to us. You can email your photos to help@swisco.com. Just be sure to include your reference number in your email, D149811. |
I'm pretty sure I have the right parts I just would like to have you review my pictures and confirm.
In my cart I have 2- S351 2630V, 22- S351-27 2640V, 24- 5/8" Top Sash guides & 125' of 58-021 Gray wool pile 3/16" x 3/16" with plastic fin.
The channel balances have 2630V & 2640V stamped on them.
One part I cannot find on your website is a little black U shaped clip that is a spacer/glide that clips on the window (pictures attached).
Let me know if you can identify the little black part and if everything else looks right.
Thanks Brad
Tom from SWISCO responded:
September 11, 2019
I can't really tell the depth of your shoe from that photo, but as long as its 1" then the Series 351 should be a great option. If it's more than 1", though, then you want our Series 390. I also don't know what your wool pile would be. You'll have to measure yours as carefully as you can to confirm that the 58-021 is a match. The top sash guide, at least, is definitely our 18-008H. I've seen that little J clip a few times in the past. I've never been able to track down a good replacement for it, though. I'm afraid it's not something we can supply at this time. |