Milgard replacement balancer

Home Owner from Lone Tree, CO
Looking for a replacement balancer. It is 1/2" wide, 28" long, for a non-tilting, Milgard window.
See attached photos.
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5 Replies
Tom
Tom from SWISCO
SWISCO
Expert

Based on your photos, you have either our S380-28 or S385-28. The only difference between them is the size of the bottom fitting, which is indicated on their respective store pages. You'll need to measure your bottom fitting to confirm which one is the better match.

Home Owner from Lone Tree, CO
Thank you very much.
Home Owner from Lone Tree, CO
I ended up ordering the 27 inch series 380, 1/2 inch channel balancers, option 2640, after remeasuring (and they fit perfectly).

While installing the new balancers, I realized that one of the balance shoes is broken on the sash (see attached photos). It is a Milgard, non-tilting, window.

Can you tell me which balance shoe I need?
2 user uploaded images
Tom
Tom from SWISCO
SWISCO
Expert

Awesome, I'm glad to hear the balances worked!

As for this other part, this is called a top sash guide. I actually don't think your exact model is made anymore, though. I only know that this is an older Milgard type that we haven't been able to get a hold of in a long time.

The closest match we have in our inventory is the 18-009. This may just work for you, but it would require trimming the "edges" off the top part of the guide so that it will fit in your sash. Even then, I highly recommend looking over each dimension we show on the 18-009 store page to confirm that it otherwise lines up with yours. If it differs, let me know how and I can try to find something better.

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