Milgard replacement balancer
See attached photos.
While installing the new balancers, I realized that one of the balance shoes is broken on the sash (see attached photos). It is a Milgard, non-tilting, window.
Can you tell me which balance shoe I need?
Awesome, I'm glad to hear the balances worked!
As for this other part, this is called a top sash guide. I actually don't think your exact model is made anymore, though. I only know that this is an older Milgard type that we haven't been able to get a hold of in a long time.
The closest match we have in our inventory is the 18-009. This may just work for you, but it would require trimming the "edges" off the top part of the guide so that it will fit in your sash. Even then, I highly recommend looking over each dimension we show on the 18-009 store page to confirm that it otherwise lines up with yours. If it differs, let me know how and I can try to find something better.