Tom from SWISCO responded:
May 7, 2020
It looks like you have two windows with two different balance systems. I'm not sure what exactly is missing from either, both appear to have everything needed to function. The first photo matches our Series 775 channel balance and the second photo matches our Series 770 channel balance. Would replacing the balances fix your window? If not, can you specify what exactly is missing? |
Tom from SWISCO responded:
May 8, 2020
Thanks for clarifying! If the window doesn't stay up, then it's definitely time for a new balance. Balances break in many different ways but sometimes the springs just get weaker with age and use. That's probably the situation you're in now. As long as you replace both sides at the same time then your windows should be working normally again. As for the pivot shoe in the right picture, assuming that's a Series 770 (and I'm confident that it is) then you should consider our 15-129. This is a very common pairing with that balance. I would just make sure our dimensions match yours to be 100% sure. |
Tom from SWISCO responded:
May 8, 2020
I'm not sure what that might be. These windows all use generic hardware so there's a big pool to pick from. I can tell you that we only have one tilt latch set with a 2" hole center spacing and a 1-1/8" width, which is our 26-337. Could this work for you? Make sure to go over our other dimensions to be certain everything is in alignment. Length doesn't matter so much, I'm mostly concerned about hole placement. |