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Casey from SWISCO responded:
April 25, 2011
Good Morning,
Which balance are you looking at? Your existing balance may have a white tip or a very dirty tip preventing you from seeing the color. If possible, post a picture of the tip here for us to look at. You can also remove the window sash from the window and weigh it. With the weight of your window sash we can determine which color tip you will need. |
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Paul from SWISCO responded:
April 26, 2011
You're right, it is very difficult to determine the color of the balance tip.
Moving forward, you will have to get the weight of the sash if you cannot identify the color of the balance tip. We will also need the length of the metal portion of the balance (the casing), not including the spiral portion extending from the casing. |
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Paul from SWISCO responded:
April 27, 2011
Indeed, we are getting somewhere!
Take a look at the Swisco S900-28 Spiral Balance. Be sure to select the green tip option when added the item(s) to your cart, as the green option will be able to support the weight of your heavier sash. |
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Paul from SWISCO responded:
May 9, 2011
Yes, the Swisco 75-006 Charging Tool for Tilt Windows allows for easy insertion into the guide. For information on how to charge a spiral balance, take a look at the do-it-yourself spiral balance adjustment guide.
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