My window will not open
Hello, thank you for posting,
Your balance assembly resembles the 15-111 pivot shoe that is compatible with either the 1/2" thick Series 160 or 3/8" thick Series 165 coil springs. Measure and compare the dimensions to confirm a good fit!
Compatible coil covers can be found on the series product page.
If you need assistance with choosing the correct weighted springs, please provide the weight of the window sash to move forward.
For the tilt latches, take a look and compare the 26-243 and 26-244 latches.
Thank you so much for your help!
Thank you,
Please confirm if the original spring is a 1/2" or 3/8" thick. From there I can determine the series of weighted combination needed to support the window sash. Thank you!
Thank you,
If you would like to stick with the double coil setup, for a 19.5 window, you can stack (1) S160-5 and (1) S160-4 on each side of the window using the 15-150D double coil support.
You can also use (1) S160-10 coil on each side of the window using the 15-150S single support.
We believe either setup should work well for your window. Please review and let us know if you have any additional questions!