Mystery lock replacement needed

Question

The only lock that this one might be close enough to is your 82-265. A big orange home improvement store told me I would have to order something through Andersen. I did,.... it was to fat to fit inside the door and the latches weren't far enough apart. There are no markings or stickers on the door to identify it. The only markings on this lock is "PatPend". Any help in the right direction is much appreciated. Also, when our door was installed years ago, the lock assembly from the outside didnt come with any keys, and/or it was put in for show to make us think we had all the parts installed correctly. There were many pieces left over that I was told to ignore and that I didnt need to worry about. Now, Im the one left searching for a lock to replace the broken one and no one seems to know where to get it. Again, much help is appreciated with this venture.!!

Bob · Accepted Answer

Thanks for writing in. So long as both latches point 'inward', I agree that the 82-265 looks like a possible match. Just be sure to go over all the dimensions listed on the product page to ensure that they match your old mortise lock's specifications. Now, if you'd also like to adapt a key lock to your door, we can certainly help you with this too. We'll just need to see pictures of your existing handle set to know what's best to recommend. Many thanks.