There are two latches, upper and lower. The upper will not move hence the need to lift the door when opening and closing.
I need a replacement part.
Emily from SWISCO responded:
August 1, 2022
Hello!
We'd be happy to help but we'll need to see photos of the latches you'd like to replace to compare to our inventory.
A quick learner from Holly Ridge, NC 28445 says:
August 15, 2022
Photos uploaded.
Emily from SWISCO responded:
August 15, 2022
Great, thank you! I recommend our 82-265 mortise lock and 82-086 keyed handle set. We also have the non-keyed version, the 82-089. Look over the specifications for these parts and compare them with yours to see if they match what you need.