Need Replacement Channel Balance

Thanks for your photos. Based on what I see here, you have either our S380-29 or S385-29, depending on the depth of the bottom shoe. That's the only difference between them. I recommend measuring your shoe and referring to our dimensions to confirm the best match.

Comparison of the S378, S380 and S385 balance shoes.

Thanks, Dru, this helps clear things up. It looks like your shoe is a match for our 15-029, which has a 7/8" depth. We can supply a balance with this part as the bottom fitting, but it will have to be a custom order since it's not a stock configuration.

I'm more than happy to set that up for you, if you'd like. I just need you to tell me how many you wanted to buy. You should also note that our balance would use the 2830 stamp option; this is the same as your old 28C, just a more modern iteration.

Once I know quantity, I can email you a purchase link and price quote that you can use to place an order on our site.

Alternatively, you can buy an S380-29 right now. This has a 1" deep shoe but you can shave off that extra 1/8" with a utility knife. It's not elegant but I've done it myself in a pinch and it works fine. Just note that products altered in this way cannot be returned for a refund. On the other hand, custom balances are non-refundable, as well.

The choice is yours! Just let me know how you want to proceed.

Sounds good! What I'll do now is email you a custom purchase link and price quote. That will let you add 2 of these to your cart, after which you may checkout as normal.

Please let me know if you had any other questions and I would be happy to advise.

You're welcome! And thank you for the business, it means a lot.

Please feel free to reach out if you had questions about this or any other project.