Hello Team,
Can you help me identify the correct part for my window please? I believe it is Top Sash Guide, but I'm not sure of the exact part in white color. Also, can you recommend the slide guide that goes with it?
I ordered the below balance previously and they fit perfectly except some window guides are broken so I can't keep these in place.
28" Series 395 Channel Balance
S395-28
Option:
2730
Need To Identify and Order Parts
Quick Learner
Mar 9, 2025 5:35 pm
5 user uploaded images
4 Replies
Bob from SWISCO
Mar 9, 2025 8:48 pm
Hello there. I believe this Top Sash Guide might be the 18-174, though it only comes in black. Compare the dimensions and see if you concur.
Detail of 18-174
Side view of 18-174
As far as the 'Slide Guide', can you specify what you mean by this? Photos would help. Many thanks.
Quick Learner
Mar 10, 2025 1:08 pm
Thanks. I went ahead and ordered these. I was hoping these will be in white but black will do. Also, for slide guide I ordered Keller Slide Guide: https://www.swisco.com/slider-guide/pd/Sliding-Window-Guides/67-029
Bob from SWISCO
Mar 11, 2025 11:04 am
Great, thanks so much for the order, we appreciate it! Please feel free to reach out if you had any follow up questions.
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