Need a track for my operators

Question

I ordered a batch of Truth Encore Casement Operators because they were a great deal, unfortunately, on delivery I realized that the Low Profile Operator requires a special track, p/n 32384. Do you happen to stock this track?

I can confirm my operators are identical to the Swisco 39-438B. You will note that the unit has a rectangular slider riveted to the arm. It cannot utilize the separate, square slider 39-529, and the accompanying track, 39-528. There is a low profile track that mates with the slider that's riveted onto the low profile operator, that's the track I'm after. I included a pic of the desired track.

Lauren · Accepted Answer

Hello, thank you for posting,

Unfortunately we do not carry a track that is compatible with the guide on the end of the 39-438B operator. I apologize that we cannot offer a solution. Please let us know if you have any additional questions.