Need custom balances

Professional from Connecticut

Nov 20, 2023 12:55 pm

I need the series 770 balance with a 62-105 hook instead of that clip. I need 20 that are 27 inches long, stamp: 2630. The sash weighs about 45 pounds. About that.

3 Replies

Emily from SWISCO

Nov 21, 2023 11:35 am

Hello there!

Sure, we can help with this. I'll just need to know the precise weight of the window sash in order to get this moving for you. Custom orders are nonrefundable so we don't recommend approximations or guessing when it comes to the sash weight. Let us know what you find and we can work from there!

Emily from SWISCO

Jan 25, 2024 10:38 am

Tim from our customer service team relayed that you mentioned the sash weighs 40 pounds. This will have to be a super custom order if the sash weighs that much. Since custom orders can't be returned for a refund, we'd like to be thorough and ask for some photos of your balance. Can you remove an undamaged one and show us? We'd also like to see the hook and other hardware that goes with the balance assembly.

Thank you!