Need help determining correct Pivot Shoe

Question

Hello,

I am looking to replace some old hardware from my tilt windows. I have a few windows that do not stay open so I am replacing the Spiral Balances with S600-26 (Red)-5/8". I am unable to locate the pivot shoes on the site.

A few questions:

1. Instead of using jamb spreaders, can I cut into the window to remove the pivot shoes? I was thinking of using a dremel to cut out part of the plastic at the very top. I am unable to remove them to measure so it's a bit difficult to get measurements at this time.

2. Since I am replacing the spiral balances, do I have to use the same shoes or can I use something more widely used?

3. One of the windows is much larger and heavier than the others but it has a red-tip on it as well. Should I consider upgrading the spirals to blue/black?

Paul · Accepted Answer

1) Yes, you can remove the top stop for bottom sash and cut top track to remove the pivot shoe, as well as the top sash.

2) You don't have to replace pivot shoes unless they are broken. If it is necessary, then I think you should consider our 15-178. Just double check to make sure the dimensions match.

3) It's hard to say. You shouldn't try to use a different tip color until you know the exact weight of the sash. Once you do, you can compare it to the tip color chart we show for all of our balances and choose the best one.