Need help identifying the correct window balance parts

Home Owner from new mexico

Hello,

I need to replace some of my window balances. Here's what I know:

the balance is 26" long and 1/2 inch wide. The writing on the balance is:

25 3 JQ (or JO) CALDWELL

the ends are winged.

I'm unsure how many I will need yet.

Thank you so much for your assistance in helping be identify the correct parts needed to repair my windows.

Martha

5 user uploaded images
4 Replies
Tom
Tom from SWISCO
SWISCO
Expert

Thanks for your photos. Based on what I see here, you have either our S380-26 or S385-26, depending on the depth of the bottom shoe. That's the only difference between them. I recommend measuring your shoe and referring to our dimensions to confirm the best match.

Comparison of the S378, S380 and S385 balance shoes.
Comparison of the S378, S380 and S385 balance shoes.

Home Owner from new mexico

Hi,

It looks like the S380-26 should be correct. I measured 1" on the bottom shoe.

What is the cost for one and I will need to go through my house to see how many I need. I also have different sized windows so I may come back to you with additional questions on sizing.

Thanks so much!

Take care,

Martha

Tom
Tom from SWISCO
SWISCO
Expert

Sounds good, Martha. You can see a detailed price breakdown on the S380-26 store page. linked to above.

You may also want to note that these should be replaced in pairs. You never want to mix old and new balances.

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