Need help ordering the right part




Thanks for reaching out to us. We ought to be able to supply your original balance, but looking at its design I think it might be a custom assembly.
Before I can confirm, can you show me a couple photos of the bottom fitting from different angles? I'm chiefly interested in seeing it from the top. Can you also tell me how many you wanted to buy altogether?
If I'm right, then once I've confirmed the make of your assembly I'll email you a purchase link and price quote that you can use to place an order on our site.




Thanks! These photos are a huge help. I also see that the stamp reads 27-11, which is different than what I thought it read originally; I'm glad you sent these photos.
As suspected, this will need to be a custom order. I still need you to tell me how many you wanted to buy, as we have to pre-set quantity ahead of time. Once I have a count, I'll email you that purchase link.




Sounds good! That other part you're talking about sounds like the take out clip. I'm not sure what style you have, but our 16-002 is common enough on this kind of window. You should check your originals to ensure that it's the same style.
If so, you may add this to your cart at your convenience.. I can't put these on a custom balance quote, so don't forget to do that before you check out.
I'll email you that link now.
