Need help to identify Tape balancer

Home Owner from Wagoner, Oklahoma

Oct 23, 2024 9:15 am

I have a single hung window and the window itself that opens is 33"W X 28 1/2"H.

Can you help identify the window tape balancer, as I need to replace a few of them in my house?

Thank you.

2 user uploaded images

6 Replies

Casey from SWISCO

Oct 25, 2024 12:11 pm

Hello,

We'd be happy to help but we'd need to see your coil balance assembly removed from the window to compare to our inventory. Please make sure to include the coil springs and the pivot shoe they connect to. There should also be numbers stamped on the original springs you'll need to choose the corresponding strength options. We'll relate a few videos on this page to help you through the process. Thank you!

Home Owner from Wagoner, Oklahoma

Oct 25, 2024 1:55 pm

Hi Casey,
I will do that as soon as I can and update the thread.
Thank you.

Casey from SWISCO

Oct 25, 2024 2:17 pm

Great, just let us know if you have any other questions in the meantime.

Home Owner from Wagoner, Oklahoma

Nov 14, 2024 5:29 pm

Hi Casey,
I uploaded a picture of the tape, but could not get the window out to show the pivot show or pull the coil assembly out. Hopefully the new picture will help identify a replacement.
Thank you.

1 user uploaded image

Casey from SWISCO

Nov 15, 2024 12:00 pm

Thank you,

Without seeing the pivot shoe removed we cannot fully confirm but start by comparing the dimensions of the 17/32" thick 15-199 pivot shoe that is compatible with either the 1/2" Series 160 or the 3/8" thick Series 165 coil springs. Measure and compare your originals to confirm the best fit. Compatible covers can be viewed on the coil series product page under related items.

Alternate view of 15-199

Your original springs should have a number stamped on each coil spring that indicates the weighted option needed. If there are no markings, please provide the weight of the window sash to move forward.

Please review and let us know if you have any additional questions!