Hello,
Need help identifying the correct piece.
I just recently ordered 12 of the 28" Series 795 Channel Balance (S795-28).
The metal insert in the shoe is not big enough for the pin holder on mywindow.
Do you have a replacement piece I can order to fix this? The currentone almost fits.
I have attached pictures of the original balance and window. Any ideaswould be appreciated.
Need help with a replacement piece
Quick Learner
Mar 16, 2026 8:43 am
4 user uploaded images
4 Replies
Bob from SWISCO
Mar 16, 2026 2:45 pm
Thanks for posting. When replacing old crossbow balances with the Series 795, you do have to replace the pivot bars as well to modern updates that are compatible with the T-Lock Shoe. See the video below. It looks like you might need the 26-021 Pivot bar, but please compare with your old one to be sure.
Alternate image for 26-021
Handy Person from VA
Mar 17, 2026 2:29 pm
Thanks for the help. I just ordered Vinyl Window Sash Pivot Bar 26-366. I took one out of the window and compared specs. I am pretty sure this will do it!
Thanks again,
Kevin
Thanks again,
Kevin
Bob from SWISCO
Mar 18, 2026 4:22 pm
Sounds good, Kevin. Let us know if you have further questions!
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